Position Summary
The Administrative Assistant will ensure the delivery of exceptional customer service by self and the center colleagues by putting all customers (internal and external) and supporting the company’s mission, vision statements. Provide administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
The Details
- Greets visitors, ascertains nature of business, and directs visitors to employer or appropriate person.
- Monitors current status of department work to resolve issues within scope of authority and/or notify appropriate party for resolution and inform supervisor of operational problems.
- Anticipates and prepares materials needed by the supervisor for conferences, correspondences, appointments, meetings, and telephone calls.
- Read publications, regulations, and directives and takes action or refers those that are important to supervisor and staff.
- Manages a variety of matters involving contact with various departmental staff.
- Maintains and compiles various department financial, human resource, and statistical reports and logs.
- Records minutes and notes and commitments made by supervisor or staff during meetings and arranges for implementation or staff follow up.
- Prepares special or one-time reports, summaries or replies to inquiries, selecting relevant information from a variety of sources.
- Reads and routes incoming mail.
- Composes letters and memoranda from verbal direction, dictation, or from knowledge of company policies and procedures using a PC software package.
- Assists in some administrative details, usually of a confidential nature.
- Composes, types and disseminates routine correspondence.
- Files correspondences and other records.
- Answers telephone and gives information to callers or routes calls to appropriate people and places outgoing calls.
- Schedules appointments and arranges meetings, conferences and appointments for supervisor.
- Copies correspondences or other printed matter
- Cordinates and facilitates all travel arrangements for management or as requested
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
