Litigation Assistant

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Litigation Assistant will be responsible for handling litigation matters and claims reporting in addition to providing general departmental support.

• Complete forms required for reporting of claims to appropriate insurance carriers, assign claims to TPA and/or outside counsel, and other general administrative duties related to claims management.
• Update and maintain claims database and run scheduled data reports.
• Communicate with field personnel regarding questions and requests related to pending litigation matters.
• Prepare documents, agendas, and reports utilized in claim reviews and litigation meetings and prepare meeting minutes.
• Audit legal invoices, track and enter legal expenses in the database, and submit invoices for processing and payment.
• Review and report incidents to insurance carriers for coverage.
• Coordinate with departments within the company and field personnel to obtain documents and information to provide to our outside defense counsel for response to discovery requests as needed.
• Maintain calendar of docket events and deadlines.
• Collaborate with outside counsel to gather information and documentation for cases.

• Education Level: Vocational/Technical/Business School
• Some college courses from an accredited college or university or equivalent education and experience
• In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
• Experience in lieu of required education is acceptable
• Customarily has at least (3) years of relevant legal assistant experience or work within a similar role.

Job Related Skills/Competencies

• High level of proficiency with Word and Outlook, experience with Excel and PowerPoint
• Must be self-motivated and able to meet deadlines under pressure
• Must possess a willingness to learn and exhibit flexibility in a fast-paced environment
• Must have the ability to work as part of a team, as well as to work independently while managing changing priorities and projects
• Must have experience writing effective, clear and concise documents and correspondence.
• Must have excellent attention to detail, organization and planning, and problem-solving skills as well as a desire for learning and applying new concepts.
• Exceptional written, verbal and interpersonal communication skills.
• Ability to handle confidential information with discretion and deal with professionals inside and outside of the agency.