Director of Benefits

• Manages, plans, develops, implements, administers and communicates benefit programs, including all health, welfare and retirement benefit plans.
• Manages the overall benefit plan renewal process and annual benefit plan budgeting in close partnership with Finance.
• Creates and executes written project plans that identify scope, deliverables, tasks, accountabilities and due dates required to ensure successful project completion.
• Develops, introduces, markets and communicates all benefit program implementations and changes to colleagues and leadership.
• Responsible for the overall relationship with vendors, brokers and/or consultants
• Proactive in anticipating changes and needs of the marketplace, company, and colleagues to ensure the benefit program remains competitive and financially sustainable.
• Researches legislative requirements and ensures compliance of the various employee benefit plans and programs.
• Oversees internal and external audits and ensures internal compliance standards are met.
• Envisions, conceptualizes, and formulates action plans for process improvements, service delivery enhancements, and cost savings measures.
• Provides guidance, advice, analysis, and training of HR professionals with respect to applicable benefit plans.
• Recognized subject matter expert and provides consultation regarding complex benefit issues
• Responsible for managing a benefits team, including employee coaching, development, performance management and staffing.
• Accountable for staying abreast of and compliant with all government regulations.
• Responsible for researching, implementing, and communicating the benefits piece of any acquisition, merger, or joint venture.
• Understand the HR/Payroll system and work with internal departments to drive efficiencies.
• Supports the mission and direction of Concentra.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor’s degree from an accredited college or university or equivalent experience in human resources, or related field
• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of experience and vice versa

Job-Related Experience

• 5-7 years of applicable Benefits experience with a working knowledge of the benefits strategy, management and administration.
• Proficient in all Microsoft Office programs.
• Knowledge of Oracle HRMS, or a related software package, is highly desirable, but not required.
• Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines.
• Experience in building a new benefits function, preferred
• Ability to handle issues involving sensitivity, confidentiality, and legal exposure.
• Demonstrated ability to lead and manage a high-performing team.
• Ability to identify outside consulting needs and present financial and business case metrics.
• Must possess a high-level of technical and problem-solving skills to complement a strong leadership and management skill set.
• Must possess critical thinking skills as well as being a strategic thinker.
• Commitment to high standards, integrity and ethics.
• Tremendously proactive, customer/results focused high achiever, delivers on commitments.
• Desire to champion best practices.
• Excellent analytical, problem-solving, and decision-making skills
• Ability to work with all personnel within the organization and facilitate communication effectively.
• Demonstrated ability to consistently meet deadlines. Strong attention to detail.
• Excellent interpersonal and communication skills, both written and oral.

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies