Nurse Manager

Concentra is recognized as the nation’s leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

Directs the development and administration of all aspects of contracted services (occupational
health and safety, urgent care, primary care, wellness) in accordance with Concentra policies/
practices/procedures and applicable regulations to promote health, prevent disease, deliver
exceptional patient care and/or reduce work-related injuries for client (if in scope).

• Provides a variety of services including direct patient care, clinic oversight, health initiatives, case
management, care coordination, and coordinating with clinical staff in the care of patients.
• Manages the daily activities of the clinic including staff training, procuring supplies, colleague shift
scheduling, and the overall operation of the clinic.
• Supervises clinic colleagues including scheduling, managing performance, monitoring work
assignments, and ensuring excellent patient and customer relationships.
• Plans, develops, and promotes the necessary resources to operate all health services in scope
(primary, urgent, health improvement, and/or occupational health care).
• Collaborates in the design of controls for prevention and health improvement initiatives that would
be applicable to the client population.
• Maintains and safeguards confidentiality of participant health information and health records.
• Assigns work responsibilities and work schedules, monitors work assignments, and evaluates
staff performance.
• Supports training for new colleagues and assists in orienting to the client's clinic location.
• Collects and analyzes data to establish health priorities and interventions.
• Works with client to ensure goals and vision of the health program is realized.
• Conducts and documents program evaluation which may include measurement of immediate and
long- term outcomes and quality of service/interventions.
• Establishes relationships with appropriate community agencies and providers for participant
specialist care and health improvement planning efforts.
• Provides learning opportunities for clinical staff in the clinical health setting.
• Coordinates clinic events (open house, tours), participates in client meetings, and may be involved
in client committees as requested.
• Performs administrative requirements such as completing reports, data collection, patient
document, monthly reports, patient/customer experiences, expenses, and outcome metrics.
• Assumes responsibility for own professional development and continuing education.

This job description is not designed to cover or contain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education Level: Bachelor’s Degree

Degree must be from an accredited college or university.
Education Details:
• Bachelor’s Degree in Nursing from an accredited college or university
Certifications and/or Licenses:
• Certification in Nursing
• Current registration/license in the state where employed
Experience in lieu of required education is acceptable: No
Continuing education is required to maintain license and to perform job: Yes

Customarily has at least the following experience: 5 years
• Customarily has at least five years of demonstrated experience in Nursing
• Management and supervisory experience required
Job-Related Skills/Competencies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and
Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and
propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows
tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in
accordance with federal and state laws and company policies
• Demonstrated knowledge of occupational medicine requirements (state specific)
• Current knowledge of laws and regulations that govern occupational and environmental health
and safety.
• Current knowledge of community health principles applicable to occupational and environmental
health and safety.
• Knowledge of worker’s compensation and clinical procedures and all processes involved in the
delivery of quality care.
• Medical knowledge: techniques and information needed to treat human injuries.
• Clerical knowledge
• Biology knowledge
• Chemistry knowledge
• Arm-hand steadiness
• Speech clarity
• Demonstrated working knowledge of clinical operations
• Demonstrated ability to train medical assistants under the direction of the Center Medical Director
• Demonstrated excellent communication skills
• Demonstrated willingness to participate in Continuing Medical Education

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work continually requires full range of body motion including handling and lifting patients, manual and finger dexterity to operate various clinical and office equipment, and eye-hand coordination. Standing and walking for prolonged periods of time. Due to the nature of this position, will involve continuous reaching and overhead reaching. Frequent pushing, pulling, bending, stooping, twisting, kneeling, or squatting is required in the performance of the job. Occasional lifting/moving up to 50 pounds. Adequate color vision to levels that allow performance of
tasks inherent to medical practice and clinical office work. Ability to speak effectively before customers, patients, co-workers and others every day in the performance of the job. Hearing within the acceptable range for telephone and in-person contacts. Requires working under pressure during emergency situations or during irregular hours.
Work is performed in a clinical office environment. Involves frequent exposure to communicable
diseases, toxic substances, ionizing radiation, medicinal preparations, blood borne pathogens and other conditions common to a medical center environment. Must be able effectively resolve conflicts as they arise. May perform medical care as needed.

The mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. In this position, the employee may have imposed pressure on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable situations and to handle confidential and sensitive information and situations with care.