Education/credentials
- Bachelor’s Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university. Experience in-lieu of education is acceptable
- Graduate degrees (Masters and/or Doctorate) are required if job related experiences do not meet the minimum years of experience requirement
Job-related experience
- Customarily four or more years of analytical and technical application experience (healthcare experience is a plus)
- Must have the ability to breakdown and assess a problem to understand clients' needs, then using technical tools (such as SQL, Microstrategy, Excel, etc.) to retrieve, clean and analyze data to identify and understand impact of clinical patterns, then present results in a meaningful written dialogue with visuals created from technical applications (such MS Office).
Job-related skills/competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Working knowledge of Microsoft Applications and other applications
- Effective analytical and problem-solving skills
- Proven database experience (SQL) to manipulate large data sets for analyses
- Demonstrated ability to effectively manage projects and present information professionally and effectively to various individuals, groups, and others
- Excellent ability communication (verbally and written) and interpersonal skills
- Ability to meet deadlines and be flexible when priorities are re-assessed
