Analyst I, IT Purchasing - Mobile Devices

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Analyst I, IT Purchasing - Mobile Devices is responsible for administering and coordinating all purchasing functions related to the acquisitions and support of IT mobile phones, MIFI devices, tablets, and service at the lowest cost possible, while also maintaining exceptional quality and service standards. This role is responsible and accountable for the analysis, execution, and management of purchasing transactions, including but not limited to purchase orders, quotations, and invoices.

• Monitor daily purchase requisition intake and process all requests within established service levels
• Review requisitions for completeness and appropriate approvals
• Proactively monitor requisition queues and prioritize fulfillment appropriately
• Ensure timely and effective communications with requestors and vendors
• Prepare and process purchase orders for all IT requests (mobile phones, MIFI devices, tablets, and service) in accordance with Concentra purchasing guidelines and policies
• Maintain an accurate list of approved suppliers and work with these suppliers on a regular basis
• Establish and monitor metrics for continuous improvement
• Request Return Merchandize Authorization from vendors. Ensure new orders are processed and shipped per business need.
• Build strong, collaborative, and effective vendor relationships and work to develop a diversified network of vendor partners and suppliers, in alignment with Concentra sourcing and procurement guidelines and standards
• Build collaborative, effective, and influential relationships with key internal/external stakeholders to ensure timely and effective communication, as well as to improve synergies 
• Monitor and analyze trends in company spending and inventory control to make recommendations for the future, and to identify areas for possible savings
• Assist in establishing overall governing process for procedures, systems, quality standards, and best practices to optimize the management of vendor spending
• Reconcile and validate product and/or service receipt, and submit purchasing invoicesfor approval in the system within the guidelines of a predefined Service Level Agreement (SLA)
• Ensure vendor invoicesadhere to the defined termsand conditions specified in the governing contract and purchase documents
• Resolve any issues related to a vendor purchase order to allow invoice posting and expeditious processing
• Manage and remediate issues and discrepancies related to vendor invoices

• Education Level: Bachelor’s Degree Major: Business, Computer Science, Engineering
• Experience in lieu of required education is acceptable
• Pocurement and contracting certifications (e.g., CSCP, CPIM), is a plus
• Customarily has at least four or more years of experience in purchasing functions and knowledge of purchasing processes 
• Experience in finance, accounting, and invoicing functions
• Experience in managing mobile devices, mobile service providers, and MDM software applications (Apple Business Manager, JAMF, Workspace One, ServiceNow)

Job Related Skills/Competencies

• Diverse knowledge/capacity of the IT services industry as well as a comprehensive understanding of IT Mobile Devices 
• Ability to identify and prioritize activities
• Must have excellent problem-solving and analytical skills utilizing available resources
• Must be able to work independently as well as with individuals at all levels, inside and outside of the IT organization